George Johnston is a customer support operations professional with 15 years of experience in the online space. He has extensive knowledge of Customer Support Operations and Content Moderation. His expertise is process development and building cross-functional support teams. Most recently, George served as Manager of Content Moderation at Chegg.com, where he played a key role with developing and implementing Chegg’s user-generated content moderation program. George also served as Manager of Content Review at MySpace.com. His organization was responsible for the timely review, removal and escalation of various types of user-generated site content on MySpace. Prior to joining MySpace, George served as Manager of Customer Service at Citysearch.com.